Outseeker Terms of Service

1.1 Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and Manuel Kollus, operating as Outseeker ("Outseeker", "the Company", "we", "us", "our"), with registered business address at Marcina Kasprzaka 31/119, 01-234 Warsaw, Poland, NIP 5273168379, REGON 541958336. For the purposes of these Terms, "Client" refers to the business entity or individual engaging the Company's services, including any agency, organization, or sole proprietor subscribing to the Platform.

1.2 Acceptance

By accessing, registering for, or using the Outseeker platform available at https://outseeker.net and https://dashboard.outseeker.net (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy available at https://outseeker.net/privacy-policy.

1.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

1.4 Eligibility

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms on behalf of yourself or the business entity you represent.

1.5 Contact Information

For questions regarding these Terms, please contact us at:

• Email: manuel(at)kollus.io
• Telegram: @outseekersupportbot

1.6 Accounts

In these Terms, "Account" always means the Client's account on the Outseeker Platform (https://dashboard.outseeker.net). It does not refer to any other account.

2.1 The Service

When the Client starts with the Company, the Company starts an outreach campaign for the Client. That is the service the Company provides under these Terms (the "Services"): the Company runs the campaign, and the Client receives its result, interested creators for the Client's agency.

The Services are defined by this result, not by software features. Interested creators ("Leads", as defined in Section 3.6.2) go directly into the Platform (the dashboard at https://dashboard.outseeker.net), and the Client works with them there.

2.2 How the Campaign Runs

The campaign runs in four steps:

• The Client chooses the audience during onboarding, for example region, gender, niche, and branding
• The Company designs the campaign and starts it
• The Company runs the campaign, and the Leads it produces go directly into the Platform
• The Client works with the Leads in the Platform and closes them

2.3 The Company Determines the Campaign

The Company determines the outreach campaign in full, including its approach, positioning, wording, presentation, timing, and the means and methods used to run it. The Client cannot influence or change the campaign. The only element the Client decides is the audience. Requests to change anything other than the audience are not part of the Services, and the Company may decline them.

The campaign does not carry the Client's agency name, brand, or logo. The Client introduces their agency directly, once a creator has shown interest and the conversation has moved to a direct channel such as Telegram or a phone call.

This way of running the campaign is an agreed characteristic of the Services. It does not constitute a defect, a reduction in the scope of the Services, or a failure to deliver them, and it does not give rise to any refund, credit, price reduction, or claim under the Outreach Success Guarantee in Section 3.6.

2.4 The Client's Part

Leads go directly into the Platform. The Client's task is to work with them there: reply to them in the Platform's chat, answer their remaining questions or objections (usually one or two), and move them to a direct channel, such as Telegram or a phone call, to close them. The Company gives the Client written guidance on the questions Leads most often ask, during onboarding and in the Platform, and answers the Client's questions through the contact channels in Section 1.5. This guidance is advice only. How the Client uses it, and the outcome of each conversation, remain the Client's responsibility.

Whether Leads become signed creators depends on the Client's own activity. A Client who logs in regularly, replies promptly, and works each Lead actively gives the Leads the best chance to convert. The Company does not guarantee closings (see Section 3.6.2). The division of responsibilities relevant to the Outreach Success Guarantee is set out in Section 3.6.

The Client is solely responsible for their own business results, creator acquisition outcomes, and compliance with applicable laws. The Services do not constitute coaching, training, or business consulting.

2.5 Responsibilities

The Company provides marketing services to the Client. By engaging the Services, the Client authorizes the Company to run the outreach campaign for the Client's agency.

The Company runs the campaign it designs with reasonable care and in line with the law that applies to the Company. The campaign is directed only at adults, and the Company excludes anyone it has reason to believe is under 18.

The Client is responsible for its choice of audience, for the information it gives the Company about its agency and its offer, for the offer it makes to creators and any agreement it makes with them, for everything the Client and anyone acting for the Client say or do in conversations with Leads, in the Platform or in any direct channel, and for its own compliance with the law, including data protection law for the data it receives about Leads.

The Client confirms that its agency operates lawfully, that its offer to creators is genuine, and that it uses Leads only to discuss a collaboration with its agency. The Client does not sell, share, or pass on Leads to anyone else.

2.6 Earnings and Results Disclaimer

Results vary. Testimonials and case studies reflect individual experiences and are not guaranteed outcomes. The Company makes no guarantees regarding the number of creators signed, revenue generated, or any other specific business results, except for the minimum number of interested creators expressly guaranteed under the Outreach Success Guarantee in Section 3.6 and subject to the conditions stated there.

2.7 Independence

The Company is independent and is not affiliated with, sponsored by, endorsed by, or partnered with any third party whose names, trademarks, or logos may be referenced on this site or within the Platform. All such names, trademarks, and logos belong to their respective owners. The Company does not guarantee the availability of any external service and is not liable for actions taken by third parties outside the Company's control.

3.1 Available Plans

Outseeker offers the following subscription plans. Each plan sets, for each Service Month, the reach of the Client's campaign (the number of creators contacted) and the minimum number of Leads guaranteed under the Outreach Success Guarantee (Section 3.6). A "Service Month" is each period of one month that starts on the subscription's billing date and on the same day of each following month. This applies to monthly and quarterly plans alike, so a quarterly plan covers three Service Months. All prices are stated in US dollars.

All plans include an outreach campaign designed, started, and run by the Company on the Client's behalf, the delivery of Leads to the Client in the Platform, and reporting on the campaign's results. The Agency plan additionally supports up to 3 team members with activity tracking, as described in Section 4.3.

3.2 Billing Cycle

Subscriptions are billed on a recurring basis through our third-party payment processor, LemonSqueezy, according to the billing cycle selected at checkout: monthly plans renew every month, and quarterly plans renew once every three months. Billing occurs on the same day of each cycle as the initial subscription date. By subscribing, you agree to LemonSqueezy's terms and authorize recurring charges to your payment method for the selected plan and cycle until you cancel.

3.3 No Free Trial or Activation Fee

There is no free trial period and no separate activation or setup fee. The Client pays the selected plan price upfront, and the Company starts the Client's outreach campaign once payment is received and onboarding, including the choice of audience, is completed.

3.4 Price Stability

The Company does not currently plan to change subscription prices. However, we reserve the right to modify pricing with at least 30 days' advance notice to active subscribers. Price changes will not affect existing subscriptions until the next renewal period following the notice.

3.5 No Refunds

All fees paid to the Company are non-refundable, including but not limited to:

• Monthly and quarterly subscription fees
• Fees charged because a Client forgot to cancel their subscription

We do not provide refunds under any circumstances, including dissatisfaction with results or non-use of the Platform. Where the Company does not reach a Client's Guaranteed Minimum for a Service Month, the Client's sole and exclusive remedy is the continued free outreach described in the Outreach Success Guarantee (Section 3.6), and not a refund. Where a Client restricts outreach to a narrow niche or audience and the available pool of creators is too small to reach the plan's number of creators contacted or the Guaranteed Minimum, the Client's sole remedy is to broaden their targeting as described in Section 3.7, and not a refund. This also applies where a campaign has to be paused or stopped for reasons outside the Company's control, for example a Force Majeure event (Section 12.3), a decision of an external service, or a legal requirement. In that case the Leads delivered up to that point are set against the fees paid, and no refund, credit, or other compensation is owed.

3.6 Outreach Success Guarantee

3.7 Lead Availability, Niche Restrictions, and Audience Breadth

4.1 Account Creation

To use the Platform, you must create an Account (see Section 1.6) by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

4.2 Account Security

You agree to:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your Account
• Not share your Account credentials with third parties

4.3 Team Members (Agency Plan)

Clients on the Agency Plan may add up to 3 team members to their Account. The primary Account holder is fully responsible for:

• All actions taken by team members
• Ensuring team members comply with these Terms
• Any violations committed by team members
• All fees and charges incurred by team members

4.4 Platform Account Ownership

Only the primary Account holder who registered and pays for the subscription has ownership rights over the Account. Team members have access privileges only and may be removed at any time by the primary Account holder.

5.1 Running the Campaign

The Company runs the outreach campaign with the means and methods it chooses, at its sole discretion, and may adjust them at any time without notice where it considers this necessary for performance or for compliance with applicable rules. The Client does not receive, operate, or own any of the means used to run the campaign. What the Client receives is the result: the interested creators delivered in the Platform.

5.2 Campaign Materials

The approach, wording, templates, and all other materials of the campaign are created by the Company and remain the Company's property. The Client may not copy, reuse, or distribute them outside the Services.

5.3 Results and Conversations

The interested creators delivered to the Client, and the Client's own conversations with them in the Platform, are for use in the Client's business. Data is retained and deleted as described in Section 10.

5.4 Continuity

During an active subscription, the Company keeps the Client's campaign running. Beyond the Outreach Success Guarantee in Section 3.6, the Company makes no guarantee about the continuity of any particular part of the campaign.

6.1 Strict Prohibitions

Clients are expressly prohibited from:

6.2 Enforcement

Violation of any prohibition in Section 6.1 will result in:

• Immediate termination of Account access without notice
• Permanent ban from the Platform
• Forfeiture of all paid fees without refund
• Potential legal action to recover damages

7.1 Client-Initiated Cancellation

Clients may cancel their subscription at any time through one of the following methods:

• Dashboard: Navigate to Billing > Manage Billing through our payment provider (LemonSqueezy)
• Email: Send a cancellation request to manuel(at)kollus.io

7.2 Cancellation Effective Date

Cancellations take effect at the end of the current billing period. Until the subscription expiration date, the Client keeps access to the Platform and the Company keeps taking care of the Client's acquisition. No partial refunds are provided for unused time in the billing period.

7.3 Company-Initiated Termination

The Company reserves the right to terminate or suspend any Client's Account immediately and without notice for:

• Violation of these Terms
• Fraudulent or illegal activity
• Chargeback disputes
• Fraudulent signups or Account abuse
• Account sharing with other agencies
• Attempts to extract data from the Platform
• Any behavior deemed harmful to the Platform or other Clients

7.4 Chargeback Policy

Initiating a chargeback with your payment provider will result in immediate and permanent ban from the Platform. Clients who dispute charges through their bank or credit card company forfeit all access and may not create new Accounts in the future. Legitimate billing disputes must be raised directly with the Company at manuel(at)kollus.io before initiating a chargeback.

7.5 Effects of Termination

Upon termination or cancellation:

• Access to the Platform is immediately revoked (for violations) or at subscription end (for voluntary cancellation)
• All paid fees are forfeited without refund
• Data deletion procedures outlined in Section 10 take effect
• Clients may not create new Accounts without the Company's express written permission (in case of a ban from the Platform)

8.1 Data Used for Campaigns

To run the Client's marketing campaign, the Company processes the information needed to contact creators on the Client's behalf and to deliver interested creators to the Client.

8.2 Data Usage

By using the Platform, you acknowledge and agree that:

• The Company processes this information only to run the Client's campaigns and to provide the Services
• Creator information is shown to Clients in the Platform only to the extent needed for their campaigns, in particular for the creators contacted for them and the interested creators delivered to them
• Clients must comply with all applicable data protection laws, including GDPR where applicable
• Clients are responsible for their own data processing activities and compliance obligations

8.3 Privacy Policy

Our data collection, processing, and storage practices are described in our Privacy Policy available at https://outseeker.net/privacy-policy.

9.1 Export Functionality

Clients may export chat conversation histories with creators through the Platform's export feature. It is the Client's responsibility to export any data they wish to retain before subscription termination.

9.2 Client Responsibility for Communications

The Client is responsible for:

• The content and nature of the messages the Client sends to creators in the Platform chat
• Compliance with applicable laws governing communications and outreach activities
• Ensuring communications are not fraudulent, misleading, or deceptive
• Obtaining any necessary consents or permissions
• Maintaining professional and ethical standards in creator outreach
• Compliance with the terms and rules of any service the Client uses to communicate with Leads

9.3 Prohibited Communications

The Client may not send through the Platform, or ask the Company to send:

• Spam or unsolicited bulk messages outside the Platform's intended use case
• Threatening, harassing, or abusive content
• Fraudulent or deceptive offers
• Content that is unlawful or that breaches the rules of the service it is sent through
• Sexually explicit content without proper context and consent

9.4 Client Authorization for Service Activities

By engaging the Services, the Client authorizes the Company to run the outreach campaign on the Client's behalf as described in these Terms. The Client confirms that they have reviewed and understand the scope of the Services, including that the Company designs and runs the campaign and contacts creators on the Client's behalf. The Client acknowledges that they have provided informed consent for these activities. The Client remains responsible for all activities performed by the Company within the scope of this authorization.

10.1 Retention Period

Upon subscription cancellation or termination, the Company will retain Client data, campaign data, and data on the creators contacted for the Client for a period of 30 days from the subscription expiration date.

10.2 Data Deletion Timeline

• Day 0: Subscription expires or is terminated
• Days 1-30: Grace period during which Clients may export chat histories and retrieve other data
• Day 30: All Client data, campaign data, and chat histories are deleted from the Company's live systems

10.3 Export Responsibility

It is the Client's sole responsibility to export any data they wish to retain before the 30-day deletion deadline. The Company is not responsible for data loss resulting from failure to export data within this timeframe.

10.4 Deletion

After the 30-day period, the data is deleted from the Company's live systems and cannot be restored for the Client. Copies in encrypted backups are overwritten in the normal backup cycle within 90 days. Records the Company must keep by law, such as invoices, and the security logs described in the Privacy Policy are kept for the periods stated there.

10.5 Reactivation After Deletion

Clients who wish to resubscribe after the 30-day deletion period will start with a completely new Account and will not have access to any previous campaign data or conversation histories.

11.1 No Closing or Revenue Guarantee

The Company makes no guarantee, representation, or warranty that any Client will sign creators, generate revenue, or achieve any specific business results through use of the Services. The only outcome the Company guarantees is the minimum number of interested creators set out in the Outreach Success Guarantee (Section 3.6), subject to the conditions stated there. Business results beyond that, including whether Leads are converted into signed creators, vary based on numerous factors outside the Company's control, including but not limited to Client skill, market conditions, and creator preferences.

Closings in particular depend on the Client's own active work. The Company is responsible for producing interested creators; converting those interested creators into signed creators requires the Client to actively work the dashboard, including logging in regularly, getting each Lead's contact details where the Lead has not shared them yet, replying in the chat, and following up to close. As stated in Section 3.6.2, the Company makes only one guarantee: the minimum number of interested creators (Section 3.6). Where a Client does not actively work the dashboard, the Company is not responsible for any resulting absence of closings.

11.2 Earnings Disclaimer

Any earnings examples, case studies, or testimonials presented on the Platform or in marketing materials show individual results. They are not typical results and do not guarantee similar results.

11.3 Service Availability

The Company's availability commitment for the Platform is set out in Section 3.6.5. Otherwise, the Platform is provided on an "as is" and "as available" basis, and the Company does not separately warrant:

• Uninterrupted or error-free operation
• Freedom from bugs, viruses, or technical issues
• Compatibility with all devices or browsers
• Specific creator response rates

Where the availability commitment is not met, the Client's sole remedy is the continued free outreach described in Section 3.6, and only to the extent the downtime caused a Shortfall.

11.4 External Services

The Services may depend on external services that the Company does not own or control, and that may change their rules or availability at any time without notice. The Company is not responsible for:

• Changes, outages, or decisions of external services that the Company does not control
• Payment processing issues caused by LemonSqueezy

The Client is responsible for complying with the rules of any external service the Client itself uses, including any service it uses to communicate with Leads.

11.5 No Warranty

To the maximum extent permitted by Polish law, the Company disclaims all warranties, express or implied, including but not limited to: warranties of merchantability; fitness for a particular purpose; non-infringement; accuracy or completeness of data; and uninterrupted service.

12.1 Liability Cap

To the maximum extent permitted by Polish law, the Company's total aggregate liability for any claims arising from or related to these Terms or the Services shall not exceed the total amount paid by the Client to the Company during the twelve (12) months immediately preceding the event giving rise to the claim, or the fees paid for the billing cycle in which that event occurred, whichever is less. This limitation and the exclusions in Section 12.2 do not apply to damage caused intentionally.

12.2 Excluded Damages

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: lost profits or revenue; lost business opportunities; lost creator acquisitions; data loss (subject to the export grace period in Section 10); reputational damage; or the cost of substitute services.

12.3 Force Majeure

The Company is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to:

• Natural and Political Events: Natural disasters, war, terrorism, civil unrest, government actions, pandemics
• Infrastructure and Technology: Internet outages, power failures, data center failures, telecommunications disruptions
• External Services: Changes, outages, or decisions of external services that the Company does not control
• Payment and Financial Services: LemonSqueezy outages, payment gateway restrictions, banking failures
• Cybersecurity Events: DDoS attacks, ransomware, hacking attempts, security breaches
• Regulatory and Legal: Changes in laws, court orders, compliance requirements

12.4 Client Indemnity

The Client will indemnify and hold harmless the Company, its owner, employees, and agents against all claims, damages, losses, fines, costs, and reasonable legal fees arising from (a) the Client's choice of audience and the information the Client gives the Company, (b) the Client's offer to creators and any agreement the Client makes with a creator, (c) the conduct of the Client, its team members, and anyone the Client gives access under Section 12.5, including in conversations with Leads in the Platform or in any direct channel, (d) the Client's processing of personal data of Leads, and (e) any breach of these Terms or of applicable law by the Client. To the extent permitted by law, this indemnity also covers other claims by third parties relating to the campaign run for the Client. It does not cover damage that the Company causes intentionally or through gross negligence.

12.5 Access Granted by the Client

The Client may choose to grant access to their Account or dashboard to their own virtual assistants (VAs), employees, contractors, or other third parties. The Client does so entirely at their own risk. The Company is not liable for any loss, data exposure, or other harm resulting from such access, and any resulting shortfall in interested creators falls outside the Outreach Success Guarantee (Section 3.6). The Client remains fully responsible for all activity conducted through any access they grant.

13.1 Company IP

The Platform, including its software, algorithms, design, features, and content (excluding Client-generated content), is the exclusive property of the Company and is protected by copyright, trademark, and other intellectual property laws. Clients receive only a limited license to use the Platform as described in these Terms.

13.2 Prohibited Use of IP

Clients may not:

• Copy, modify, or create derivative works of the Platform
• Reverse engineer, decompile, or disassemble the Platform
• Remove or alter any proprietary notices
• Use the Company's trademarks, logos, or branding without written permission

13.3 Client Messages

Messages the Client writes in the Platform chat belong to the Client, subject to the Company's right to delete such content per Section 10. The materials of the outreach campaign belong to the Company (Section 5.2).

13.4 Feedback

Any feedback, suggestions, or ideas you provide to the Company become the Company's property and may be used without compensation or attribution.

14.1 Right to Modify

The Company reserves the right to modify, amend, or update these Terms at any time at its sole discretion.

14.2 Notice of Changes

When material changes are made to these Terms, the Company will:

• Update the "Last Updated" date at the top of this document
• Notify active Clients via email at the address associated with their Account
• Post notice of changes on the Platform

14.3 Effective Date of Changes

For new Clients, changes take effect when they are posted. For active subscriptions, material changes take effect at the first renewal that falls at least 14 days after the Company has notified the Client by email. A Client who does not agree may cancel before that renewal under Section 7.1.

14.4 Rejection of Changes

If you do not agree to modified Terms, your sole remedy is to cancel your subscription pursuant to Section 7.1. No refunds will be provided for cancellations due to Terms modifications.

14.5 Previous Versions

For subscriptions that were active before the Effective Date of this version, the previous version applies until the change takes effect under Section 14.3.

15.1 Informal Negotiation

Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms through good faith negotiation for a period of 30 days.

15.2 Negotiation Process

To initiate informal negotiation:

• The disputing party must send a written notice to manuel(at)kollus.io describing the dispute in detail
• The parties will communicate via email to attempt resolution
• Both parties agree to participate in good faith

15.3 Mediation (Optional)

If informal negotiation does not resolve the dispute within 30 days, the parties may mutually agree to engage in mediation. Mediation is voluntary and non-binding. The costs of mediation shall be shared equally between the parties.

15.4 Litigation

If informal negotiation (and optional mediation) fail to resolve the dispute, either party may initiate legal proceedings. All disputes shall be subject to the exclusive jurisdiction of the courts in Warsaw, Poland.

15.5 Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with Polish law, without regard to conflict of law principles.

15.6 No Class Actions

To the extent permitted by Polish law, all claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

16.1 Email Communications from the Company

By creating an Account and using the Platform, you expressly consent to receive email communications from the Company, including but not limited to: transactional emails, service announcements, feature releases, educational content, marketing and promotional materials, customer surveys.

16.2 Communication Channels

The Company may communicate with you through: email, in-Platform notifications, and Telegram (if you have joined our support channel).

16.3 Cross-Company Marketing Consent

By accepting these Terms, you explicitly consent to being contacted by Manuel Kollus and any companies owned, operated, or managed by Manuel Kollus that operate in the same or similar industry (creator economy, creator management agency tools, SaaS for agencies, marketing automation, and related business purposes).

This consent includes: email marketing, product announcements, cross-promotional offers, business opportunities, and educational content relevant to the creator economy.

16.4 Legitimate Business Interest

You acknowledge that Manuel Kollus may operate multiple business entities within the creator economy and agency services space. Communications from these entities constitute legitimate business interest based on your use of Outseeker.

16.5 Opt-Out Rights

While you consent to these communications by using the Platform, you retain the right to: unsubscribe from marketing emails via the "Unsubscribe" link; request removal by contacting manuel(at)kollus.io; adjust notification preferences in your Account settings.

Important: Opting out of marketing communications does not exempt you from receiving: critical service notifications, billing confirmations, Terms of Service updates, security alerts, and Account-related administrative messages.

16.6 Data Sharing Between Manuel Kollus Entities

You acknowledge and consent that your contact information (name, email, company name, and industry) may be shared between Outseeker and other business entities operated by Manuel Kollus for the purposes described in Section 16.3. All such entities will comply with applicable data protection laws including GDPR.

16.7 Privacy Policy

All communications and data sharing practices are subject to our Privacy Policy at https://outseeker.net/privacy-policy.

16.8 Free Resource Email Series

If you request a free resource from us, such as the Agency Outreach Playbook, without creating an Account, we send you the resource itself and a short, time-limited email series about signing creators. The series currently consists of up to six emails over fourteen days, and it ends on its own.

The legal basis is your consent under GDPR Article 6(1)(a), given when you submit the request form. The form states, directly above the submit button, that you will receive the resource plus a short email series and that you can unsubscribe at any time. We record the time of your submission and the version of that wording as evidence of consent.

Every email in the series contains an unsubscribe link, and our emails support one-click unsubscribe in mail clients that offer it. Unsubscribing takes effect immediately and stops the entire series. You will still receive the delivery email for a resource you explicitly requested, because it is the resource you asked for, and the access link we already sent you keeps working.

This Section 16.8 applies to recipients of free resources who are not Account holders. If you later create an Account, Sections 16.1 to 16.7 apply to that Account in addition.

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements, understandings, and representations.

17.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

The Company's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the Company.

17.4 Assignment

You may not assign or transfer these Terms or your Account without the Company's prior written consent. The Company may assign these Terms without restriction.

17.5 Relationship of the Parties

The Company acts as an authorized service provider to the Client. Nothing in these Terms creates a partnership, joint venture, or employment relationship between the Client and the Company. The Company performs the Services as an independent service provider acting on behalf of the Client.

17.6 Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

17.7 Survival

Sections 3.5 (No Refunds), 3.6 (Outreach Success Guarantee), 3.7 (Lead Availability, Niche Restrictions, and Audience Breadth), 5.2 (Campaign Materials), 6.2 (Enforcement), 7.4 (Chargeback Policy), 9.4 (Client Authorization for Service Activities), 10 (Data Retention and Deletion), 11 (Warranties and Disclaimers), 12 (Limitation of Liability), 13 (Intellectual Property), and 15 (Dispute Resolution) shall survive termination of these Terms.

17.8 Contact Information

For all inquiries, support, or legal matters regarding these Terms:

Manuel Kollus, Outseeker, Marcina Kasprzaka 31/119, 01-234 Warsaw, Poland

Email: manuel(at)kollus.io | Telegram: @outseekersupportbot | Website: https://outseeker.net